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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Crina Zenovia

September 9, 2026

5  out of  5
rating by Crina Zenovia
"Chris Burns office is trustworthy, reliable, and punctual! I very much thank God for his reliable and helpful staff!! They’re all very hard workers, well-informed, and prompt responders to anything I ever needed assistance with. Thank you!"
We responded:
"Thank you for the 5-star review of Chris Burns’s team - we really appreciate your kind words! "
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Johanne Cantu

September 9, 2026

5  out of  5
rating by Johanne Cantu
"Taylor Wright was so helpful in the discription of roof shingles. I needed to know what State Farm rules were for the type's they approve. I could not be happier with her answers on all my concerns. Thank you Taylor. Johanne Bertrand-Cantu"
We responded:
"We really appreciate your 5-star review - it truly means a lot to us! We’re always here to help, whether you need insurance guidance on coverage or just have a quick question. "
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Vivian Jackson

September 2, 2026

5  out of  5
rating by Vivian Jackson
"Great customer service, always! Destinee is so pleasant to talk to and extremely helpful in answering any and all questions I have."
We responded:
"Thanks so much for the great review! We’re thrilled to hear you had such a positive experience with our insurance team here in Magnolia. "
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Mckayla Mohr

September 1, 2026

5  out of  5
rating by Mckayla Mohr
"“Destinee is incredibly friendly, knowledgeable, and easy to talk to. She takes the time to explain things clearly and makes the whole insurance process feel much less overwhelming. You can tell she genuinely cares about helping people and providing great service. Definitely recommend reaching out to her!"
We responded:
"Thank you so much for the 5 stars, Mckayla! We really appreciate your support. If you ever need anything, feel free to reach out anytime. "
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Patrick Niemann

September 1, 2026

5  out of  5
rating by Patrick Niemann
"Exceptional client service and great value. This team went above and beyond to help us meet our insurance needs, focusing on our personal and specific needs and circumstances. We highly recommend."
We responded:
"Thanks so much for the fantastic rating, Patrick! We’re so glad you had a great experience with our team. Don’t hesitate to reach out anytime—we’re here for you! "
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DENNIS PEPPERS

August 29, 2026

5  out of  5
rating by DENNIS PEPPERS
"Kristi and Brandy have always been helpful. I have life, commercial auto, personal auto and home insurance with Chris Burns state farm office. There has never been a question or request they couldn't help me with! Been with them for decades."
We responded:
"Hi DENNIS, thank you for the wonderful review - I truly appreciate your positive feedback.  Please don’t hesitate to give my team a call if any concerns arise. - Chris Burns, Your State Farm Agent "
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rhonda griffin

August 28, 2026

5  out of  5
rating by rhonda griffin
"I was Super happy with my experience at Chris Burns State Farm Agency in Magnolia. I highly recomend Courtney! She is very helpful, knowledgeable, and at the top of her game! Thank you again Ms. Courtney. Was a true pleasure doing business with! 👍👍👍Rhonda G."
We responded:
"rhonda, thank you for your 5-star review - we truly appreciate your feedback and are so glad you had a positive experience with our team here in Magnolia. If you need anything at all, don’t hesitate to reach out! - Your State Farm Agent Chris Burns and Team "
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Maxi Tong

August 28, 2026

5  out of  5
rating by Maxi Tong
"We've worked with State Farm for many years, and I wanted to recognize Kristy Borden for her outstanding service. Kristy is always responsive, professional, and incredibly proactive in helping us with our business insurance needs.

Many of our requests involve Certificates of Insurance, which can often be complex and time-sensitive. Kristy consistently handles these requests accurately and efficiently, while keeping us informed throughout the process. Her attention to detail, follow-through, and willingness to go the extra mile make her a pleasure to work with.

Exceptional customer service is hard to find these days, and Kristy truly stands out. We greatly appreciate her dedication and highly recommend her and the State Farm team."
We responded:
"Hi Maxi, thank you for the wonderful review - I truly appreciate your positive feedback.  Please don’t hesitate to give my team a call if any concerns arise. - Chris Burns, Your State Farm Agent "
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Sherri Lee

August 28, 2026

5  out of  5
rating by Sherri Lee
"Great service. I could not ask for better service and professionalism."
We responded:
"Sherri, we’re so grateful for your 5-star review - thank you for taking a moment to share your experience with my Magnolia insurance team! - Your State Farm Agent, Chris Burns "
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Roy Dormire

August 27, 2026

5  out of  5
rating by Roy Dormire
"I was very impressed with Taylor Wright today while at Chris Burns office. She jumped right in and helped me get things straight on my policy and drive time. She was so kind and understanding she is a great employee. Her knowledge of State Farm policies and helping someone are great. Her smile is catchey she made me feel like I was talking to a friend. Please keep her on your staff she is a great asset. Thanks again State Farm for coming through for me."
We responded:
"Roy, thank you so much for the 5-star rating! If you ever have questions or need assistance, our team is always here to help. "
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Wyndi Willis

August 24, 2026

5  out of  5
rating by Wyndi Willis
"I have been with Chris Burns' as my State Farm agent for close to 20 years. His office/team is outstanding!"
We responded:
"Thank you for the thoughtful review - we really appreciate you taking the time to share your experience with our Magnolia insurance team. "
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JAMES TURNER

August 21, 2026

5  out of  5
rating by JAMES TURNER
"Great support by staff in office. Very responsive and proactive."
We responded:
"Thank you so much for the 5 stars, JAMES! We truly appreciate your feedback and are always happy to help whenever you need us. "
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Collin Flores

August 14, 2026

5  out of  5
rating by Collin Flores
"Thank you Erin Lundgren for taking my call and educating me."
We responded:
"Collin, thank you for the fantastic rating! We’re committed to providing honest, reliable service, so we’re so glad that came through in your experience. "
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Daniel Anders

August 11, 2026

5  out of  5
rating by Daniel Anders
"The team at Chris Burns State Farm Insurance has ALWAYS attempted to provide the best customer service.
I have recommended them to friends and family members.
Most organizations are weak when it comes to responding in a timely manner ,,,,,,however this is not the case with this team!"
We responded:
"Thank you for the 5-star review of Chris Burns’s team - we really appreciate your kind words! "
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Krystal Urban

August 9, 2026

5  out of  5
rating by Krystal Urban
"I have been with these guys for years and always provide exceptional service. Always work hard to get best rate and best coverage. They are definitely there when you need them. Looking for insurance and great people to help you with it, give them a call they are great!"
We responded:
"Krystal, thank you so much for the 5-star rating! I truly appreciate it and I'm always here if you have any questions or need anything.  Feel free to reach out to my team and I anytime. - Your State Farm Agent, Chris Burns "
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Cheyne Day

August 7, 2026

5  out of  5
rating by Cheyne Day
"Chris Burns and his staff has been my insurance broker for over 20 years, they are awesome and have been wonderful everytime I call."
We responded:
"We really appreciate your 5-star review - it truly means a lot to us! We’re always here to help, whether you need insurance guidance on coverage or just have a quick question. "
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Bob West

August 6, 2026

5  out of  5
rating by Bob West
"Very friendly service. Brandy and the team are always ready to help and go above and beyond what is required. Excellent!"
We responded:
"Wow - thank you for the amazing 5-star review! It means a lot to our team here in Magnolia to know you had such a great experience with us. "
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Justin Shore

July 21, 2026

5  out of  5
rating by Justin Shore
"I’ve used this team for many years and they’ve always done a great job. Very responsive and professional!"
We responded:
"Justin, thank you so much for the 5-star rating! If you ever have questions or need assistance, our team is always here to help. "
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Bernice Lamas

July 10, 2026

5  out of  5
rating by Bernice Lamas
"I’ve been with the Chris Burns Agency since 2008 I believe….. Anywho….. these people are amazing!!!! More specifically Brandy!!! She is always my go-to girl for any of my questions!!! She’s always been there for me and gotten me the best rates ever!!!! Her and Kristi will work with u till all ur questions are answered!!!! I ABSOLUTELY recommend them for all ur insurance needs!!! They will find a way!!!"
We responded:
"Thank you for the wonderful 5-star review! We are so happy you had a wonderful experience with us here at State Farm Agent Chris Burns’s Team. If you ever need anything down the road, do not hesitate to reach out—we would love to help!"
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Kaitlyn Peters

July 9, 2026

5  out of  5
rating by Kaitlyn Peters
"We have had our car insurance and renters insurance through them for a couple years now! Great prices and super responsive to us and our questions. Highly recommend!"
We responded:
"Thanks for the impressive review! We are thrilled to hear you had a wonderful experience with State Farm Agent Chris Burns’s Team here in Magnolia . "
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Michelle D.

June 19, 2026

5  out of  5
rating by Michelle D.
"I have been a client of Chris Burns for over 25 years. The team has always provided valuable information regarding all my policies."
We responded:
"Thanks for the impressive review! We are thrilled to hear you had a wonderful experience with State Farm Agent Chris Burns’s Team here in Magnolia . "
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LeeAnn H.

June 19, 2026

5  out of  5
rating by LeeAnn H.
"I reached out to Kristi last year about our homeowners and auto insurance. They couldn’t write a homeowners policy in my area at that time. Earlier this year Kristi surprised me by reaching out and asking if she could try again this year, I didn’t expect her to follow-up a year later. She was able to insure our home this year so we switched our auto too. Not only do I appreciate her following up but I really appreciate her saving us $$, especially when everything thing costs more nowadays. Brandy and Destinee have helped me a few times when I’ve called and/or they've emailed me. They're both really helpful and friendly, every staff member I’ve spoken to is."
We responded:
"LeeAnn, it is a pleasure to hear what a wonderful experience you have had with State Farm Agent Chris Burns’s Team!"
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Madison Woods

June 17, 2026

5  out of  5
rating by Madison Woods
"We've been with Chris Burns State Farm for years, and they have been there for every major stage of our lives- from our first auto insurance policy as young adults to homeowners insurance and life insurance as our family has grown.

As first-time insurance customers navigating unfamiliar territory, we had a lot of questions along the way. Brandy and Kristi have always made every process seamless, easy to understand, and completely stress-free. They take the time to explain our options, answer questions promptly, and make sure we feel confident in our decisions.

It's rare to find an insurance team that is both knowledgeable and genuinely caring, but that's exactly what we've experienced here. We are incredibly grateful for their support over the years and highly recommend Chris Burns State Farm to anyone looking for an agency they can trust for the long haul."
We responded:
"Thank you for your wonderful feedback. We are pleased to hear that you had a positive experience with us here on State Farm Agent Chris Burns’s Team. "
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Richard Coleman

June 16, 2026

5  out of  5
rating by Richard Coleman
"A knowledgeable person always answers the phone. That's the first step in great customer service!"
We responded:
"Wow, thank you for the amazing 5-star review! It means a lot to us here in Magnolia to know that you had such a wonderful experience with us here on State Farm Agent Chris Burns’s Team."
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Sandra Knight

June 15, 2026

5  out of  5
rating by Sandra Knight
"I’ve been with this office for years and have always received outstanding service!! Chris Burns and his team are knowledgeable, friendly, and genuinely care about their customers. I work mostly with Kristy W. & Brandy, and they are always helpful, patient, and responsive. Everyone in the office makes me feel valued. I highly recommend them for all your insurance needs! ⭐⭐⭐⭐⭐"
We responded:
"Thank you for the fantastic review, Sandra! We are always here to help with your insurance needs here in Magnolia . "