State Farm® Insurance Agent Chris Burns

"I have been with this agency since day one. They have been my insurance agent for nearly 30 years, and I couldn't be happier with their service. They have always been professional, responsive, and genuinely committed to helping me with my insurance needs. I highly recommend them."

"We have been with State Farm for many years for our business. Everyone there is very nice snd helpful. But Brandy is our to go person, she is very knowledgable and gets us whatever we need in a timely manner. We are very happy with the service we get from Chris Burns office"

"Great customer service And easy to work with.. every time I have called, they are extremely helpful and if they are busy, they return and follow up.. Throughout the years in the past, I’ve had many insurance companies by far. This one is the best.."

"I can't say enough great things about Chris Burns State Farm Insurance Agency! I've been with them for years, and the level of customer service has always been exceptional!

Kristi and Brandy are absolutely wonderful! They're both incredibly friendly, knowledgeable, responsive, and genuinely care about their customers. Whether I'm asking questions about coverage, getting quotes, navigating a claim, or just reviewing my policies, they always go above and beyond to make sure I'm taken care of.

What I appreciate most is that they make insurance feel personal. I'm never treated like just another policy number. They take the time to explain things, offer honest guidance, and make sure I understand my options. They're also proactive about keeping me informed, which I really appreciate!

It's rare these days to find a team that's not only great at what they do but also makes every interaction such a positive experience. Kristi and Brandy are exactly that!

If you're looking for an insurance agency that truly values its customers and provides outstanding service, I cannot recommend Chris Burns State Farm enough! Thank you both for always taking such great care of me!"

"We have been using Chris Burns office for almost 20 years and have had nothing but wonderful encounters! The customer service is the absolute best!"

"Always there when you need them. Brandy and Kristi are always very helpful with anything. We have our auto, homeowners, life, grand children (5) life, and both our Medicare Supplement plans with them. We have had State Farm, Chris, for a very long time. There is no better service in Magnolia. Actually everyone that works for him is great. They keep you in the loop with all changes without you even asking."

"We absolutely love Chris Burns office. We have had insurance with them for many years and they have always been very helpful anytime we needed help. Great customer service from all the girls as well."

"Hands down the BEST Insurance agent in the area!
Having progressed through a few different insurance companies over my adult life I am very specific about the level of service required to maintain a good relationship between myself and my carrier.
Chris Burns and his staff exceed those requirements every time!
Extremely personable and courteous, every time I call.
Punctual with all required documents.
Never annoyed or troubled with trivial questions or policy changes. (Vehicular variety is my flavor)
A real live human answers the phone EVERY time!
No call center, online portal, or app required.
On a side note, still the best rates!
Thank You Taylor, Kristy, Brandy, Erin, Courtney, and Chris!"

"We have been with State Farm for 39+ years. A couple years ago our agent, with whom we had a great relationship, retired. After consultation with friends and neighbors, we transferred agents to Chris Burns. We couldn't be happier. Everyone in the office is respectful and helpful. Chris and his team are a delight and made the transition to a new agent easy."

"Very efficient, friendly office."

"They are always so nice and very helpful! Been with them for 20+ years!"

"Always helpful , explaining what I want to know. Handles claims quickly, explaining step by step process. We have our house and both vehicles covered. Highly recommend Chris Burns' State Farm Agency for home and automobiles!"

"I have been with State Farm for a few years now and have never had a problem with them. Chris Burn’s agency has been very pleasant to work with. Fortunately, I have not had to file a claim with them, But every time I had a question or concern, they were always very quick to answer me, and to help me understand my policy. With prices on everything going up right now, I was pleasantly surprised to get an email stating that my premium on my auto insurance is coming down in price! At my age of almost 75 that is great news! I highly recommend State Farm insurance, Especially Chris Burn’s agency."

"Chris Burns office is trustworthy, reliable, and punctual! I very much thank God for his reliable and helpful staff!! They’re all very hard workers, well-informed, and prompt responders to anything I ever needed assistance with. Thank you!"

"Taylor Wright was so helpful in the discription of roof shingles. I needed to know what State Farm rules were for the type's they approve. I could not be happier with her answers on all my concerns. Thank you Taylor. Johanne Bertrand-Cantu"

"Great customer service, always! Destinee is so pleasant to talk to and extremely helpful in answering any and all questions I have."

"“Destinee is incredibly friendly, knowledgeable, and easy to talk to. She takes the time to explain things clearly and makes the whole insurance process feel much less overwhelming. You can tell she genuinely cares about helping people and providing great service. Definitely recommend reaching out to her!"

"Exceptional client service and great value. This team went above and beyond to help us meet our insurance needs, focusing on our personal and specific needs and circumstances. We highly recommend."

"Kristi and Brandy have always been helpful. I have life, commercial auto, personal auto and home insurance with Chris Burns state farm office. There has never been a question or request they couldn't help me with! Been with them for decades."

"I was Super happy with my experience at Chris Burns State Farm Agency in Magnolia. I highly recomend Courtney! She is very helpful, knowledgeable, and at the top of her game! Thank you again Ms. Courtney. Was a true pleasure doing business with! 👍👍👍Rhonda G."

"We've worked with State Farm for many years, and I wanted to recognize Kristy Borden for her outstanding service. Kristy is always responsive, professional, and incredibly proactive in helping us with our business insurance needs.

Many of our requests involve Certificates of Insurance, which can often be complex and time-sensitive. Kristy consistently handles these requests accurately and efficiently, while keeping us informed throughout the process. Her attention to detail, follow-through, and willingness to go the extra mile make her a pleasure to work with.

Exceptional customer service is hard to find these days, and Kristy truly stands out. We greatly appreciate her dedication and highly recommend her and the State Farm team."

"Great service. I could not ask for better service and professionalism."

"I was very impressed with Taylor Wright today while at Chris Burns office. She jumped right in and helped me get things straight on my policy and drive time. She was so kind and understanding she is a great employee. Her knowledge of State Farm policies and helping someone are great. Her smile is catchey she made me feel like I was talking to a friend. Please keep her on your staff she is a great asset. Thanks again State Farm for coming through for me."

"I have been with Chris Burns' as my State Farm agent for close to 20 years. His office/team is outstanding!"

"Great support by staff in office. Very responsive and proactive."