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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Dawn White

May 2, 2026

5  out of  5
rating by Dawn White
"Erin is very helpful! I switched over from another company with ease."
We responded:
"Dawn, it is a pleasure to hear what a wonderful experience you have had with State Farm Agent Chris Burns’s Team!"
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Mark Herrera

May 1, 2026

5  out of  5
rating by Mark Herrera
"Great and fast service by the team at State Farm."
We responded:
"Wow, thank you for the 5-star review, Mark! We deeply appreciate your support! If you ever need any help or have any questions on anything insurance related, please do not hesitate to get in touch!"
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Venessa Smith

May 1, 2026

5  out of  5
rating by Venessa Smith
"We love State Farm. The girls in the office are very helpful."
We responded:
"Thank you for your wonderful feedback. We are pleased to hear that you had a positive experience with us here on State Farm Agent Chris Burns’s Team. "
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Gabriella Torres

May 1, 2026

5  out of  5
rating by Gabriella Torres
"My wife and I needed car insurance fast because of an unexpected purchase of a vehicle. Within 30 minutes we had car insurance with the help of Taylor, the one we spoke with. She explained everything to us clearly so we understood and answered all of our questions we had. I would highly recommend! She’s so kind and made the stress of getting insurance truly a breeze! Thank you!"
We responded:
"We appreciate your review, Gabriella. We are so happy that you had such a wonderful experience with State Farm Agent Chris Burns’s Team here in Magnolia ! "
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Shannon Abernathy

April 30, 2026

5  out of  5
rating by Shannon Abernathy
"I have been working with Brandy Coleman on an insurance renewal for a POA that I manage, and she has been great about answering all of my questions. She is prompt and very knowledgeable of the products that are needed by the POA. This has been one of the easiest renewals that I have experienced."
We responded:
"Thank you for your 5-star review. We appreciate your feedback and are pleased to know you had a positive experience with State Farm Agent Chris Burns’s Team. Should you have any further questions or require assistance, please do not hesitate to contact us here in Magnolia ."
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Jason Richards

April 30, 2026

5  out of  5
rating by Jason Richards
"Excellent service and great people to work with!!!"
We responded:
"Jason, thank you so much for the 5-star rating! If you have any insurance questions or need assistance, State Farm Agent Chris Burns’s Team is just a call or email away!"
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Kelly Coleman

April 30, 2026

5  out of  5
rating by Kelly Coleman
"I had a great experience working with Chris Burns and his State Farm team! They made the process of getting vehicle insurance simple, stress-free, and easy to understand. Everyone was friendly, responsive, and took the time to answer all of my questions without rushing me. I really appreciated their professionalism and how they helped me find coverage that fit my needs at a reasonable price. Highly recommend if you’re looking for reliable and personable service!"
We responded:
"Kelly, thank you for your kind review. We deeply appreciate your feedback of State Farm Agent Chris Burns’s Team here in our Magnolia office. "
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Rickey Putman

April 30, 2026

5  out of  5
rating by Rickey Putman
"I started using this agency several years ago and I have been very satisfied with my experience with them. The customer service is always thorough and informative and shows the dedication and hard work the staff puts in day in and day out. Thank you for making my insurance questions and policy choices as simple and understandable as possible!"
We responded:
"Rickey, thank you so much for the 5-star rating! If you have any insurance questions or need assistance, State Farm Agent Chris Burns’s Team is just a call or email away!"
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Tammy Marshall

April 29, 2026

5  out of  5
rating by Tammy Marshall
"Great Insurance Company!!"
We responded:
"Thank you so much for the 5-star rating, Tammy! We deeply appreciate your support and are always here to help with any insurance questions or needs you may have. "
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Gina Morris

April 29, 2026

5  out of  5
rating by Gina Morris
"I've been using this office for years. Great staff that is ALWAYS helpful, even with the littlest things. I highly recommend Chris Burns and his team. I work mostly with Erin and Kristy these days, but have talked to or had help from, just about everyone in his office through the years. They are always able to explain complicated insurance situations so I can understand. Also, they are always nice, never in a rush, and always make me feel valued."
We responded:
"Thanks so much for the amazing review, Gina! We really appreciate your support here in Magnolia . If you ever have any questions or need insurance assistance in the future, we are just a message away!"
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Jeff Miller

April 29, 2026

5  out of  5
rating by Jeff Miller
"Since my original St Farm rep retired many years ago, I've had the pleasure of working with Chris and his team ever since. And even when we've moved from the Houston area to Dallas, I still get the same GREAT service from his staff. They are responsive and very customer-focused and as someone who has worked in customer service his whole life, I appreciate the stellar level they operate at each day."
We responded:
"Thank you so much for the 5-star rating, Jeff! We deeply appreciate your support and are always here to help with any insurance questions or needs you may have. "
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Alma De Leon

April 29, 2026

5  out of  5
rating by Alma De Leon
"Great service"
We responded:
"Thank you so much for the 5-stars, Alma! We really appreciate your feedback and are always here to help with any insurance needs you have. Feel free to reach out to us here on State Farm Agent Chris Burns’s Team anytime."
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marsha guillory

April 28, 2026

5  out of  5
rating by marsha guillory
"I’ve been with State Farm for over 30 years, and they’ve always taken good care of me. Service has been solid every time I’ve needed something. Sure, prices have gone up everywhere, but the consistency and comfort of sticking with a company I trust makes it hard to start over after all this time. No complaints from me."
We responded:
"Thanks so much for the fantastic rating, marsha! We are so glad you had a positive experience with us here on State Farm Agent Chris Burns’s Team. If there is anything we can do for you in the future, just give us a shout! "
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Todd N.

April 22, 2026

5  out of  5
rating by Todd N.
"The team takes great care of us and our ever changing needs."
We responded:
"Thanks so much for the amazing review, Todd! We really appreciate your support here in Magnolia . If you ever have any questions or need insurance assistance in the future, we are just a message away!"
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LeeAnn H.

April 6, 2026

5  out of  5
rating by LeeAnn H.
"I reached out to Kristi last year about our homeowners and auto insurance. They couldn’t write a homeowners policy in my area at that time. Earlier this year Kristi surprised me by reaching out and asking if she could try again this year, I didn’t expect her to follow-up a year later. She was able to insure our home this year so we switched our auto too. Not only do I appreciate her following up but I really appreciate her saving us $$, especially when everything thing costs more nowadays. Destinee has helped me a few times when I’ve called, she’s really helpful and friendly, every staff member I’ve spoken to is."
We responded:
"LeeAnn, it is a pleasure to hear what a wonderful experience you have had with State Farm Agent Chris Burns’s Team!"
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Deborah Geiman

March 27, 2026

5  out of  5
rating by Deborah Geiman
"Had some complicated vehicle insurance issues that needed solving, and Taylor was there to clear things up. All is good now!"
We responded:
"We really appreciate your 5-star review, it means a lot to us! We are always happy to help with anything insurance related—whether it is finding the right coverage or answering general questions."
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CASSIE PETERS

March 27, 2026

5  out of  5
rating by CASSIE PETERS
"love love this agency, they are quick on responces and getting things taken care of. Courtney and Taylor are phenominal and have helped me save money with my homeowners and auto policy. they do not try to over sell insurance which is greatly appreciated :)"
We responded:
"We really appreciate your 5-star review, it means a lot to us! We are always happy to help with anything insurance related—whether it is finding the right coverage or answering general questions."
Profile photo of Sarah Gourgues

Sarah Gourgues

March 27, 2026

5  out of  5
rating by Sarah Gourgues
"The team at Chris Burns State Farm is extremely responsive and helpful. Would highly recommend getting a policy with this team."
We responded:
"We appreciate your review, Sarah. We are so happy that you had such a wonderful experience with State Farm Agent Chris Burns’s Team here in Magnolia ! "
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D'Andra Zamorano

March 27, 2026

5  out of  5
rating by D'Andra Zamorano
"I’ve had a really positive experience with this insurance company. From the start, Taylor’s customer service has been responsive, helpful, and easy to work with. Anytime I’ve had questions about my policy or needed clarification, she took the time to explain everything clearly without making me feel rushed. will definitely recommend to family and friends! Thank you Taylor"
We responded:
"Thank you for the amazing review, D'Andra! It is truly the goal of our team to exceed expectations when it comes to all insurance needs."
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angel lynn

March 26, 2026

5  out of  5
rating by angel lynn
"I have had such a good experience here with my car insurance! Taylor was the best and helped me get set up when I needed it with such short notice. She answered all my questions and explained everything to me so I could understand! I appreciate the excellent customer service here!"
We responded:
"angel, thank you so much for the 5-star rating! If you have any insurance questions or need assistance, State Farm Agent Chris Burns’s Team is just a call or email away!"
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linda cochran

March 26, 2026

1  out of  5
rating by linda cochran
"Been with this office for over 30 years. Long over due to change agents. Would not recommend them. Spoke with Brandy who was very rude. Ask to speak with Chris, and was told he was out of office for 3 weeks. As I said, time for change."
We responded:
"Hi Susan, thank you for your comment and for being a State Farm policy holder for 30 years. I apologize that you had this experience, and I understand your frustration. The purpose of my agency is to offer affordable insurance with unsurpassed customer service. For you, this Thursday, we fell short of that goal. I called this evening and left a message so you could tell me directly what occurred. If you want, you have my cell number, so feel free to call or e-mail me directly. "
Profile photo of Angela Turner

Angela Turner

March 25, 2026

5  out of  5
rating by Angela Turner
"We have worked with the Chris Burns, State Farm agency for years. The personal touch and efforts Erin makes for our family is top notch. They take the time to figure out our needs and provide the wisdom and coverage we need with a price point that is excellent!"
We responded:
"Thank you so much for the 5-stars, Angela! We really appreciate your feedback and are always here to help with any insurance needs you have. Feel free to reach out to us here on State Farm Agent Chris Burns’s Team anytime."
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Terri Stancil

March 24, 2026

5  out of  5
rating by Terri Stancil
"We have had Chris Burns as our agent for 18 years. His staff is very attentive and professional whatever our needs are at the time. Brandy C. is our go-to whenever a need arises for any of our policies. She knows us and is extremely helpful and always goes the extra mile."
We responded:
"Thank you for the fantastic review, Terri! We are always here to help with your insurance needs here in Magnolia . "
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Bryan & Mandi Smithall

March 24, 2026

5  out of  5
rating by Bryan & Mandi Smithall
"Erin helped me with all my needs today regarding my homeowner's and auto insurance package. She was also able to get me in without an appointment which was very awesome of her. I highly recommend this State Farm location, they are very professional, quick to help and excellent at explaining everything you need/want to know!"
We responded:
"Bryan, thank you for the fantastic rating! We are committed to delivering honest insurance information and reliable service, and we are glad that came through in your experience. "
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Kady Golightly

March 24, 2026

5  out of  5
rating by Kady Golightly
"Kristi and Brandy have helped me out the past couple of years between home, auto and boat insurance. They are both very responsive and quick to change or update any of my policies. We are very pleased with them and State Farm."
We responded:
"We genuinely appreciate your 5-star review. It is our goal to provide high-quality insurance services, and we are happy to know that we met your expectations! "